Frequently asked questions

1. How long ist the production and delivery time?
2. Which sizes for buttons do you produce?
3. What should I mind to create my graphics?
4. How can I calculate my price with your pricing table?
5. What is important for buttons in Metallic-look?
6. What is important for buttons in Neon-look?
7. Advice about the picture-preview in the shopping cart:
8. Is it possible to upload more than one graphic?
9. I want to define precisely my own volume for buttons?
10. Can I order directly on this website?
11. What are the costs for delivery?
12. How much are the additional costs for the Express production?
13. Which is the minimum order volume?
14. How can I pay my order?
15. Can you print special colors, luminous color or special color papers?
16. Which types of buttons can you produce?
17. Why do you send small orders not as a cheaper letter, for example?
18. Is there a discount for resellers and commercial agencies?
19. You want to change your current button manufacturer?

1. How long ist the production and delivery time?

That depends on your own choice! Standard orders needs about 8-12 working days. But we offer you a 4 day Express-Service or a 24 hours service with DHL Express (please get in contact with us for the shipping costs). The deadline for Express-orders is 12:00 o`clock AM. Machines and button parts will be send out if you order till 15.00 CET on the same day. The running time for a normal package all around europe will be 4 days.

2. Which sizes for buttons do you produce?

We manufacture round buttons in the sizes 22mm, 25mm, 32mm, 37mm, 44mm, 56mm and 76mm. Rectangular button in the size 44x68mm and square button in the size 40x40mm. Please take a look in the area our products. There are all button examples presented.

3. What should I mind to create my graphics?

You create your graphic and upload it as a JPG-file with maximum resolution, or as a PSD-file (Photoshop) or as a print PDF. Notice that you use 300dpi and the cmyk mode. You can create your file in a round or square shape, it does not matter. Generally every graphic will be examined before we start the production. We make your artwork matchable for our button sizes. Naturally you can send us perfect graphics. By the way: The verifing of your graphics is inclusive. 22mm Button: filesize/print area 30mm, viewable size 22mm 25mm Button: filesize/print area 33mm, viewable size 25mm 32mm Button: filesize/print area 41mm, viewable size 32mm 37mm Button: filesize/print area 46mm, viewable size 37mm 44mm Button: filesize/print area 53mm, viewable size 44mm 56mm Button: filesize/print area 66mm, viewable size 56mm 40x40mm Button: filesize 44x44mm, viewable size 40x40mm 44x68mm Button: filesize 48x72mm, viewable size 44x68mm

4. How can I calculate my price with your pricing table?

You calculate your price with your favoured amount for each graphic with our price table. For every additional graphic the price will be new calculated. You can check and test your price if you upload any graphic in our shopping cart. There you can enter your variations and volumes and our automatic calculator shows you directly the exact price.

5. What is important for buttons in Metallic-look?

Please make yourself clear that all white parts of your motive for these buttons appear in the pure silver of the buttons, since white is no printing ink. Please always be aware that white text and all other white objects on the button wonīt be white, but take the color of the metal surface.

6. What is important for buttons in Neon-look?

All the white parts of your motive for these buttons are displayed in the desired neon color, since white is no printing ink. For neon buttons your motives always have to be in black and white colours, since other colors are heavily distorted by the neon surfaces. 5th What is important for buttons in metallic-look? Please make yourself clear that all white parts of your motive for these buttons appear in the pure silver of the buttons, since white is no printing ink. Please always be aware that white text and all other white objects on the button wonīt be white, but take the color of the metal surface.

7. Advice about the picture-preview in the shopping cart:

The preview picture of your uploaded file will be generated automatically and will be viewed only for your orientation in the shopping cart.
The preview do not show the finished product! In some cases you do not see a preview, espacially at PDF-Files. That depends on the different file properties and you donīt be worry about it. General-purpose: All uploaded files will arrive in our system and will be checked and verified to itīs use and will be fitted to our button sizes.

8. Is it possible to upload more than one graphic?

Yes, that is possible. The ordering function is structured in the way that you can upload another graphic after uploading the first graphic in the shoppin cart. Please notice the instructions during the ordering process.

9. I want to define precisely my own volume for buttons?

You can change the volume of your order in the shopping cart piece by piece exactly. That means you can order for example 64 buttons or 825 buttons. The correct price will be keep actual if you make changes. We produce from 1 piece!!!

10. Can I order directly on this website?

Yes, you can order directly on this website and upload your graphics. Keep your files ready on your harddrive on your computer. Please note our informations for your templates.

11. What are the costs for delivery?

The shipping costs all over Europe are 9,90 EUR netto (11,78 EUR incl. TAX). The package is always with insurance. For DHL Express International (max 48h delivery) please contact us for your price, because that depends on weight!

12. How much are the additional costs for the Express production?

The additional costs are 20% of the value of goods. If you choose this option in the shopping cart, this value will be viewed separately.

13. Which is the minimum order volume?

We have no minimum order volume. You can order any amount you want.

14. How can I pay my order?

Because we deliver all over europe the only payment method is pre-payment. After you placed your order you will receive an email with all informations that you need to make the payment.

15. Can you print special colors, luminous color or special color papers?

Yes, that is possible. But for this case the volume of your order should be larger than 4000 pieces. On smaller orders you can send us an example of your prefered color via letter. We figure out the right color at its best way in cmyk-mode. If you have a black and white picture you can choose between 19 different paper colors and additional gold and silver papers. Ask us!

16. Which types of buttons can you produce?

Buttons with needles, key-chain buttons in various types, magnet-solutions incl. contra magnets, medaillons (token), bottle opener and mirrors, bulldog clips and stick-on buttons.

17. Why do you send small orders not as a cheaper letter, for example?

Our packages have to with insurance against loss and there has to be a possibility for tracking.

18. Is there a discount for resellers and commercial agencies?

Yes, we have. Please ask us for your reseller price.

19. You want to change your current button manufacturer?

You had produced buttons with an other button manufacturer and you want that you new ones should look like the old version? No Issue: You send us your old button in an letter and we adjust you color and picture!